Scientific Volume Imaging b.v.
Are you having difficulties with the Huygens Software or the SVI web sites? Here you can find the contact details of our support department. Please follow the instructions below depending on your problem.
When asking for support, please make a reference to your Support Number. Include Execution Logs whenever possible.
To contact us you can use → the Support Request contact form.
You can also contact us by email at support 
To contact other departments in SVI, please see Contact Svi.
For installation instructions, please see Huygens Installation.
If you can not download the software, then something may be wrong in our external servers. Please contact us (see above).
Does the program not run properly? Please check that you are running the latest version. In Help > About you can check for available updates. If not even that works, you can see the Current Versions ← here.
If your software is up to date, some patches can still be found in Huygens Quick Fix that are being tested before including them in a new release. Please take a look at that page and give them a try.
If all that didn't help, we will need a description of the problem as complete as possible and an → Execution Log. To send us the problem description and the execution logs, please use the Support Request contact form
If you have difficulties restoring your images, or the results are not as expected, we can suggest the best way to go. Please read Send Images To Svi.
Do you find difficulties in accessing the private wiki articles? See Login Problems.
Our web and support pages hosted in external servers that may, sometimes, experience temporary problems, but these are very rare. You may try again a few minutes later.
If you keep experiencing difficulties with our sites, please send a description of the problem to our support department (see above).
